FAQ
What size stone do
you use?
Contact
us with your requirements. We can handle pieces up to 12"x24" (or
24"x12"). We've made memorials ranging from tile thickness up to 2"
thick. While we can use material 4" thick, doing so will be evaluated
on a case by case basis, taking size and weight into
consideration.
I have a special message,
what text may I include?
Anything you wish, our goal is your satisfaction. We're flexible when
it
come to font (text) style, size, and placement. We can even use your
own handwriting. (Handwriting will need to be scanned like a photo. A
black gel pen on white paper works best, but almost any pen can be
used.)
Do you have a showroom?
No, we use mail, email, and phone.
How does the order process work?First we'll work with you to create the perfect design. Next you pay for your order. Then we manufacture and ship it.
What forms of payment do
you accept?
We can take your credit card information over the phone, or we can send
a link to accept payment using PayPal. (PayPal allows you to pay by
credit card, PayPal account, or bank account. PayPal keeps your account
information private.)
What makes a good photo
for your process?
Nice sharp high contrast photos work best. (Avoid large areas of solid
color.) Remember it will be
converted to black & white, and photos on rock have a much
lower resolution than on paper or your computer. It's your
responsibility to only give us photos you legally have the right to
copy. (Some professional photographers reserve this right for
themselves.)
I'd like a photo on the
memorial, can I send you a digital file?
Yes, please make sure the picture has a resolution of at least 300dpi
at the rendered size. (email or call if you have any questions.)
Can I send you a
traditional photograph?
Yes. While we will make every effort to return your photo unharmed, we
ask that you refrain from sending any photos you can't afford to
loose.
What are your prices?
The
quick answer is; "It depends on what you want, and what's needed to
meet your desires." We do also have some "standard" options:
List Price* (May 1, 2011)
5"x7"
$79 (about 5/16" thick)
8.5"x11" $135
(about 5/16" thick)
12"x12" $179
(about 5/16" thick)
12"x18"x2" $599 (See Arlo memorial on
home page)
The above include 1 good photo, any text, and some handwriting, on
granite.
*List price does not include tax and shipping.